Remove “Your Netflix Subscription Is Expiring Soon” scam email

“Your Netflix Subscription Is Expiring Soon” is a phishing email that aims to phish your Netflix login credentials so your account can be sold to users looking for cheap streaming service subscriptions. The email claims that your account has been terminated because of an issue with your payment. It asks that you update your payment details to reactivate your account. However, if you interact with the email and follow its instructions, you will end up revealing your Netflix login credentials to malicious actors who will try to hijack your account.

 

 

As far as phishing emails go, this  “Your Netflix Subscription Is Expiring Soon” scam email is a pretty generic one. It’s not difficult to identify as phishing because it has all the usual signs of such emails. The email claims that because Netflix was unable to resolve an issue with your payment, it was forced to terminate your account. However, you can supposedly get it back by clicking on the “View or manage payment” button in the email. If you do click on it, you will be taken to a phishing site that looks practically identical to Netflix. If you try to log in, you will be shown an error but your credentials will be sent to malicious actors operating this phishing campaign.

Streaming service login credentials are a hot commodity among malicious actors. If they successfully phish your login credentials, they will likely sell them to users who are looking for cheaper subscriptions. You will not necessarily lose access to your account or notice that someone else is also using it. If you don’t pay much attention to your account’s history, it’s not difficult to miss additional users using the account. In some cases, malicious actors will immediately hijack the account and change the associated email account and password. However, that is a rather short-term plan as users will cancel their cards to prevent unauthorized payments. In some cases, if a user doesn’t often use Netflix but has an account, it may be a while before they notice that they can’t access it anymore.

The full  “Your Netflix Subscription Is Expiring Soon” scam email is below:

Subject: Your Netflix Subscription is Expiring Soon – Don’t Miss Out!

Your Netflix Subscription is Expiring Soon !

Hello,

Unfortunately, we were unable to resolve the issue with your payment and your membership has been terminated..

Of course we would be delighted to have you again. All you have to do is restart your membership.

View or manage payment

We thank you for your trust as a customer and we look forward to continuing to provide our services in the future.

How to recognize a Netflix phishing email

Mass phishing email campaigns are usually quite generic, which makes them easily identifiable. As long as you are careful with unsolicited emails, you should be able to recognize malicious ones quite easily.

The “Your Netflix Subscription Is Expiring Soon” scam email has a lot of the signs of a phishing email. First of all, the sender’s email address clearly does not belong to Netflix. The email address from which these phishing emails are sent is rootusers@rcinc.org. Netflix’s official email addresses always contain the company name so they are easy to recognize. It’s worth mentioning that more sophisticated phishing emails will be sent from more legitimate-looking email addresses. It’s generally recommended to do a quick search with Google to determine whether an email address is legitimate or not.

If you use Netflix, you should immediately identify this “Your Netflix Subscription Is Expiring Soon” email as phishing because it uses a simple “Hello” to greet you. All emails sent by Netflix address users by the name of the main profile, whether the email is about payment issues, new connected devices, account cancelation, etc. There are also several commas missing in this phishing email, which is also a sign that you’re not dealing with a legitimate email from Netflix.

The easiest way to check whether you’re dealing with a phishing site is to check the URL. You can hover over a link in an email to see where the link will take you. If the address looks even remotely suspicious, do not click on it. Furthermore, before you log in anywhere, always check the URL. Phishing sites can be very sophisticated and convincing but the URL will never match a legitimate one. Malicious actors use some tactics to make the URLs look more legitimate but as long as you pay attention, you should be able to see through the deception.

Remove “Your Netflix Subscription Is Expiring Soon” scam email

You can remove “Your Netflix Subscription Is Expiring Soon” scam email from your inbox if it lands in your inbox. You don’t need to do anything else if you did not interact with the email or type in your Netflix account credentials. If you now realize that you did try to log in on a phishing site, you need to change your Netflix password immediately. If you can no longer access your account, try contacting Netflix to see whether they can help you get access back. If you cannot get access, contact your bank to cancel your card to prevent future payments.